Help Center
Everything You Need to Know About Working With Us
We’re here to make getting high-quality home service leads as easy
and stress-free as possible. If you’ve got questions, you’ll find the answers here.
General Questions
What types of businesses do you work with?
We specialize in generating leads for local home service businesses—including roofing, HVAC, plumbing, electrical, landscaping, cleaning, remodeling, and more.
How does the lead system work?
We run targeted ads on platforms like Google and Facebook to attract homeowners actively searching for your services. Once someone shows strong intent, we verify their info and send it directly to your inbox in real time.
Are leads shared with other companies?
No. All leads are 100% exclusive to you. Once we send a lead, it’s yours and only yours.
How do I get started?
Book a quick demo or sign up, choose your service category and target area, and we’ll handle the rest. Most clients start receiving leads within 48–72 hours.
Lead Delivery & Follow-Up
How are leads delivered?
You’ll receive leads in real-time via email, SMS, or directly into your CRM (if integrated).
How fast should I follow up?
We highly recommend contacting new leads within 5 minutes for the best conversion rates. Homeowners hire fast—so speed = closed jobs.
What if I miss a lead notification?
You’ll have access to a Lead Dashboard where all leads are stored for easy tracking, follow-up, and management.
Lead Quality & Replacements
What if a lead is fake or unqualified?
If a lead has invalid contact info, is outside your service area, or was clearly not looking for your type of service—you can request a credit within 48 hours.
How do I request a lead credit?
Simply log in to your dashboard and submit the lead for review under the “Request Credit” tab. Our support team will respond within 1 business day.
Billing & Account
Is there a contract?
No long-term contracts. We offer flexible month-to-month pricing. You can pause or scale up anytime.
How do I pay for leads?
We offer pay-per-lead pricing or flat-rate packages based on your goals. Billing is monthly, and you’ll receive a detailed invoice for all leads delivered.
Can I cancel anytime?
Yes. You’re free to pause, stop, or restart your lead flow anytime—no strings attached.
Still Need Help?
If your question isn’t listed above, our team is happy to assist:
Phone
(888) 314-5908
contact@ringlocal.net
Live Chat
Available during business hours in your dashboard
Support Hours
Mon–Fri, 9am–6pm EST